We will be pleased to accept animals for boarding on the following basis:

1. All dogs must be inoculated and have the necessary annual booster injections against Hard Pad, Distemper, Leptospirosis, and Parvo Virus–all must have been administered within the last 12 months and no later than 14 days prior to arrival. All cats must be inoculated and have the necessary annual booster injections against Feline Infectious Enteritis and Cat Flu –all must have been administered within the last 12 months and no later than 14 days prior to arrival. A valid and up-to-date certificate from the vet must be produced upon arrival or unfortunately we will have to refuse to take the dog/cat, as we must protect boarding animals within our care. If a valid vaccination document is not produced then we reserve the right add an administration charge of £10 to your bill to seek clarification of your pets status from your vet. If a valid vaccination card is not presented and your vet is unable or unwilling to confirm your pets vaccination status then we will be unable to accept your pet for boarding.
2. In the event of injury to or illness of a dog or cat, CBK will instruct your designated veterinary surgeon if feasible, or use the services of our own appointed vet. Costs thereof will be the owners responsibility. The professional opinion of the veterinary surgeon will be deemed as being in the best interest of the animal.
3. The animal’s owner accepts and agrees that whilst every care and attention is given to the animal(s), they are accepted by CBK at the owner’s risk. Also, belongings (such as toys, blankets, beds, leads, collars, feeding bottles, bowls, carriers and cages) are also left at the owner’s risk.
4. When a booking is made, a fixed date on which the owner will collect the animal will be agreed. If the owner wishes to collect the animal before that date, they may do so but will remain liable to pay boarding fees up to the agreed collection date.
5. All rates are daily. Boarding fees will be charged at prevailing rate at time of departure.
6. Owners must settle their accounts in full before the animal is removed.
7. If any animal is left for seven days beyond the booked departure date without contact from the owner or a representative the animal will be deemed abandoned. We will then follow the procedure to re-home or relocate the animal to a rescue centre. All boarding fees and other costs up until the time the animal is rehoused will remain the responsibility of the owner.
8. All deposits are non refundable, however if the booking is cancelled 3 weeks prior to boarding the deposit amount can be transferred to future bookings.
9. There is a minimum 3 day booking. However customers may book for less if we can accommodate but will be charged the minimum 3 days.